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Last Updated: May 2026

Betfare Privacy Policy — How Your Information Is Collected and Protected

At Betfare, protecting your personal information is our top priority. This page clearly explains what data we collect, why we collect it, and how we keep it secure.

This page is a summary provided for convenience. In the event of any legal obligation, the English version shall prevail. Contact our support team if you'd like access to the full English version.


SSL
256-bit Encryption
0
Selling Data to Third Parties
90+
Days Data Retained
24/7
Privacy Support

How We Protect Your Information

Betfare's Data Protection Practices — Transparent, Secure, and on Your Side

End-to-End Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No third party can access or read this data.

Secure Server Storage

All data is stored on internationally certified secure servers, with firewalls, access controls, and regular security audits in place.

Never Sold to Third Parties

Betfare never sells your data to advertisers or third parties. This is a core commitment we stand by.

Your Control

You can view, correct, or request deletion of your own data at any time. This right always remains with you.

KYC Security

Documents collected for identity verification are stored in an encrypted vault, and any unnecessary copies are deleted once verification is complete.

Immediate Breach Notification

In the event of a data security incident, affected users will be notified within the timeframe required by law.


1What Data We Collect

Betfare Collects only the information necessary to provide our services. We gather strictly what is needed to operate the platform — nothing more.

Type of Information What We Collect When It's Collected
About Identity Full name, date of birth, national ID number During Registration & KYC Verification
Contact Mobile Number, Email Address At Registration
Financial Information Payment method (bKash/Nagad number), transaction history Deposit & Withdrawal Times
Activity Betting history, game sessions, promotion usage While Using the Platform
Technical IP address, device information, browser type, login time Automatically at every session

Sensitive documents such as passport or NID images are used solely for KYC verification, and any unnecessary copies are deleted once verification is complete.

2Why We Collect Your Data

Betfare There are specific reasons behind collecting your data. We believe users have the right to know exactly how their information is being used.

  • Account Management — To support registration, login verification, and account security
  • Payment Processing — To process deposits and withdrawals accurately and to prevent fraud
  • Identity Verification (KYC) — To comply with international anti-money laundering laws
  • Customer Support — to resolve your issues and answer your questions
  • Promotions & Offers — To send relevant offers based on your preferences (where you have given consent)
  • Platform Improvement — To analyze user experience and improve the platform
  • Legal Obligations — to submit required reports to regulatory authorities
  • Responsible Gaming — To identify excessive betting patterns and provide timely support to users

Betfare never shares your data with third parties for advertising purposes. We only send marketing communications with your consent, and you can opt out at any time.

3Data Sharing & Third Parties

Betfare Your personal information is never sold to third parties — not ever. There are specific situations where data may be shared, but it is always done securely.

  • Payment Provider — only the information required to process transactions with bKash, Nagad, and Rocket
  • KYC Partner — Licensed third-party service provider for identity verification
  • Regulatory Authority — To licensing authorities as required by law
  • Law Enforcement — in the case of a court order or legal claim
  • Technology Partners — For cloud hosting and service operations — they act as data processors, not data owners

All Third-Party Partners Betfare-'s privacy standards by contract. They may not use your data for any purpose beyond what we have directed.

Betfare never sells or shares your information with ad networks, data brokers, or marketing companies.

4Data Protection & Security

Betfare follows industry-leading standards to protect your information. Our security framework operates across multiple layers, so if one layer fails, the others continue to keep you protected.

256-bit SSL/TLS
Across all data transmissions
Firewall Protection
Multi-Layer Security System
Two-Factor Authentication (2FA)
For login security
Regular Security Audits
By external experts
Encrypted Database
Data at Rest Is Also Secured
24/7 Monitoring
Suspicious Activity Tracking

To be straightforward about it — 100% security on the internet does not exist. We provide the highest level of protection we can, but you should also keep your password strong, never share it with anyone, and be cautious about accessing your account on unfamiliar Wi-Fi networks.

5Cookies & Tracking Technologies

Betfare-'s website uses cookies. Cookies are small files stored in your browser that help improve site functionality. We use three types of cookies:

Cookie Type Purpose Opt-Out
Essential Maintaining login sessions, ensuring security, saving bet slips Cannot be opted out — the site will not function without these
Analytics Identifying the most visited pages, measuring load times, and detecting errors Can be disabled from Settings
Preferences Remembering language settings, theme preferences, and previous session data Can be disabled from Settings

Non-essential cookies can be turned off at any time from your browser settings. Keep in mind that disabling cookies may cause some features to not work properly. Betfare does not use third-party advertising cookies for cross-site tracking or monitoring users' online behavior.

6Data Retention Period

Betfare Does not store your data indefinitely. The retention period for each type of data is determined by its specific purpose and applicable legal requirements.

  • Active Account Data — For the full duration your account is active
  • Transaction History — minimum 5 years (as required by law)
  • Betting History — minimum 1 year, typically 2 years
  • Support Conversations — Up to 2 years
  • KYC Documents — Up to 5 years as required by law
  • Log Files & Technical Data — typically 90 days

Most personal data is deleted once your account is closed. However, financial transaction records must be retained for a legally required period. Once that period expires, those records are deleted as well.

7Your Rights

Betfare-'s members each have certain fundamental rights over their own data. To exercise any of these rights, simply reach out to the support team directly.

Right to Access
You can find out exactly what information we hold about you.
Right to Rectification
You can request correction of any inaccurate information.
Right to Erasure
You can request deletion of your data unless there is a legal obligation to retain it.
Right to Restrict Processing
You can request that data processing be stopped for specific purposes.
Data Portability
You can request a copy of your data for your own records.
Right to Complain
If you are dissatisfied with how your data is handled, you have the right to file a complaint with the relevant regulatory authority.

To exercise these rights support@betfare.worldvia email or reach us through live chat. We aim to respond within 30 days.

8Policy Updates & Contact

Betfare This privacy policy may be updated when necessary. For any significant changes, you will be notified in advance via your registered mobile number or email, and the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after a policy update will be considered acceptance of the revised terms. If you do not agree with the changes, you have the option to close your account.

Privacy-Related Contact
For privacy policy questions or data requests:
Email: support@betfare.world
Live Chat: 24/7 Support
Response Time: Up to 30 days for data requests

Detailed Explanation

Using any online service means sharing some information — it's essentially a trust agreement. When you BetfareWhen you register with -, you provide your mobile number and name because an account simply cannot be created without them. But what we do with that information — you have every right to know.

Simply put: Betfare Does not share your mobile number with anyone. When a payment is sent via bKash, it goes only through bKash's system — no one else has access to it. Your betting history is visible only to your account and Betfarewithin -'s system. No advertising company can see which matches you've placed bets on.

Many users have questions about how IP addresses are collected. Betfare IP addresses are collected primarily to prevent fraud — if unusual logins occur on the same account from multiple countries, we can detect this and keep the account secure. IP data also helps identify multiple accounts. This information is used to protect you, not to be used against you.

A common question we get is: if I close my account, will all my data be deleted? In most cases, yes — but financial transaction records must be kept for several years due to banking and anti-money laundering laws. This requirement comes solely from Betfare— this is not unique to us; virtually every financial service provider in the world is required to comply.

You have full control over whether you receive marketing emails or SMS messages. Even if you opt in during registration, you can withdraw your consent at any time. To stop receiving promotional messages, simply contact support or click the "Unsubscribe" link in any of our emails.

One last thing — Betfare Your data is not treated as an asset — it is treated as a responsibility. You shared your information in good faith, and protecting that trust is our obligation. If anything seems unusual or you have any questions, reach out to support at any time — we are committed to responding with full transparency.

Core Commitments
Your Data Is Never Sold
Everything Encrypted with SSL
You can view your data
Data Deleted Upon Account Closure
Marketing Opt-Out Available
Notified in Advance of Relevant Policy Changes
Have a Data Request?
To view or delete your data, contact support directly
support@betfare.world

General Questions

Everything You Need to Know About Account Policy & Payments

Betfare-'s policy is one account per person. However, if two members of the same household are genuinely separate individuals — different names, different national ID cards, and different mobile numbers — they may each open their own account. The issue arises when multiple accounts are seen from a single connection. In such cases, Betfare-'s system automatically flags and reviews these cases. If another member of your household has already Betfareare in the same household, it's best to let the support team know before registering. They can review the situation and take steps to keep both accounts secure. If you don't inform us in advance and two accounts from the same address are later flagged, both may be temporarily suspended and put through a verification process.

Betfare Generally does not charge its own processing fee for withdrawals. However, payment providers such as bKash or Nagad may apply their standard transfer charges — this is Betfareare not Betfare's fees — they belong entirely to the payment provider. Regarding withdrawal limits: the minimum withdrawal amount is ৳300. The maximum daily limit varies based on your account's KYC level and VIP tier. Bronze-tier accounts have lower limits, but completing KYC verification significantly increases them. Gold and Platinum tiers have even higher withdrawal limits. If you plan to withdraw a large amount — especially over ৳50,000 — it's advisable to contact support in advance, as additional verification may be required.

Welcome to a Trusted Platform

Your information is completely safe at Betfare. Register now and start a secure, trusted betting experience.

For users aged 18 and above only. Play Responsibly.

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